a) The vacancy rate for senior management deteriorated by 14% to 25% in 2009/10 b) Verification of criminal and financial or asset records, citizenship, financial status, qualifications and previous employment for all new appointments were not done c) Certain officials acted for periods exceeding 12 months. d) All performance management agreements were not signed by 31 July. e) More temporary/permanent incapacity leave was granted than entitled to and non-compliance with DPSA's policy and procedure on incapacity leave for ill health retirement. f) Not all leave taken by employees was captured accurately and in full. g) All monthly payroll reports were not certified, all certified payroll reports not returned to finance within 10 days, completeness of certified payroll reports were not in all instances checked and corrective measures not in all instances taken where discrepancies were noted.