The Acting CEO outlined the strategic priorities of Khula as follows: . Re-engineering the wholesale model - according to the acting CEO, this will enable Khula to improve on its outreach and impact and thus fulfilling their mandate as the flagship development finance institution for small business. These include reviewing the redesigning of existing products. . Khula Direct - commencing with initial stages of establishing direct lending operations to complement the wholesale model. . Recapitalization & cost efficiencies - to build an effective institution that achieves its SME development mandate in a financially sustainable manner. Khula envisages establishing a corporate affairs function to raise funding and liaising with donor and investor organizations e.g. PIC to leverage funding for Khula. . Human capital alignment - to invest in the development of employees to create and retain high performance teams. . Operational activities - to establish effective and efficient processes to support operational activities. . Positioning the Khula brand - to increase awareness of Khula and its products within its target market and achieve high client satisfaction levels. . Increasing Khula's influence on SME policy formulation - establishing a research unit through which knowledge management on SMEs can be improved.