8.9 Administrator: In terms of infrastructure development and strategy, there were challenges on the poor running of fleet management. In rectifying this challenge, maintenance plans and tracking systems have been introduced to ensure vehicle availability. In terms of commercial and industrial waste collection, a new waste collection process was introduced in order to enhance waste collection. A process has been implemented that addresses water distribution and sanitation management, which was previously inadequate. Although 30 000 units for housing have been delivered since 1994, there are still challenges of a high demand for housing, shortage of skilled staff, missing beneficiaries and illegal occupation of units.