3. The Chef Magistrate of the North West Administrative Region received a complaint from Legal and Tax Services (Pty) Ltd, a legal expense insurance company, which alleged that Mr Morake agreed to assist one of their clients with a loan agreement. The matter was forwarded to the Chief Magistrate of the North West Administrative Region. The allegation was that their client had forwarded R950 to Mr Morake to secure the loan, but, since no assistance was forthcoming, they requested to be refunded.