With respect to service delivery and capacity constraints, the ELM reported that refuse is collected from all businesses, residents and hospitals. The ELM added that it is looking into upgrading its landfill site and has a permit. However, the ELM reported that there are some constraints in relation to refuse removal. These include promulgation of by-laws; ineffective law enforcement and negative attitude of the community towards change. The ELM further reported that 11 540 households have been given access to electricity and an additional 1647 households are awaiting Eskom final inspection before being given access to electricity. In addition, the ELM reported that 1977 households have infrastructure and are to be given access to electricity in the 2010/11 financial year. With respect to water services and sanitation, the ELM reported that it is a water services provider. With respect to sanitation, the ELM reported that 7 645 households have sanitation; 27 215 households have no sanitation; 19 625 households have no RDP standard water and 15 595 households have Reconstruction and Development Programme (RDP) standard water.