(1) The reason why the target was not achieved is because the Department relies on the military veterans to approach the department with requests to update their records. It is assumed that those Military Veterans who are not updating their records, their personal details have not changed.
(2) As per the Act the listing of Military Veterans in the National Military Veterans database is a permanent function which is not expected to end as it caters for the transition of members of the defence force who exit service.
(3) The 21 322 updated files completed was not broken down as per former force, at the time of reporting, due to the nature of our system we may not be able to go back at the end of the reporting period to track the composition of the batch. With the current improvements on the system, we will make sure such a break-down is provided in future.
DATE OF SUBMISSION: 11 DECEMBER 2015