(2) (a) The audit included senior managers (levels 13 and above) from the Western Cape Provincial Administration.
(b) The findings indicated that senior HR managers have improved their components in terms of competence, teamwork, morale and most notably increased efficiencies, compliance and service delivery through streamlined processes. The areas of development identified include the need to enhance on knowledge management within the HR function and strategic capability and leadership.
Finance managers were highly regarded in terms of attention to detail, continuous scoping and analysis of the policy environment, as well as the manner in which most help staff improve competence add value within their context. Developmental areas identified for this group include enhanced interpersonal competencies, especially those that allow them to thrive when managing larger and more diverse teams, contribution towards service delivery innovation and managing change.
(3) The instruments developed and methodology used as part of this project can be refined and adapted for use in departments and other provinces. The project was designed to highlight the required critical skills and knowledge from Human Resource Management and Financial Management portfolios in order to assure high performance.
(4) The audit was not conducted in any other province.
(5) See point 4 above.