5.2 It was reported that most municipalities made progress with regard to basic service delivery. Nelson Mandela Bay Metropolitan Municipality had the highest average score of 70%, followed by Chris Hani District Municipality area with an average score of 44%. Despite the progress made, Alfred Nzo and OR Tambo District Municipalities were reported to be the worst performing districts at 35% and 32% respectively in terms of key performance indicators of access to free basic water, sanitation, electricity, bucket system eradication and the implementation of indigent policy.