I am also of the opinion that government can use ICT to improve its efficiency and streamline its operations. Therefore, the development of a coherent framework for the deployment and utilisation of ICT in government is critical. It is urgent that government adopts and uses ICT in order to modernise services and improve administration and efficiency. The roll-out of effective ICT services will ensure that government services are available to all South Africans equitably, irrespective of where in the country they are.