Management of SARS at Lebombo Border Post acknowledged that they did not have a strategy to integrate communities so that they assist SARS to combat customs fraud. At the time of the oversight visit, SARS was using media to inform the public in the surrounding areas on customs fraud and the impact of buying illicit goods and this campaign was done in local languages. SARS acknowledged that they needed to develop an integrated and collective approach for dealing with customs fraud with the assistance of communities.