The PSC found that there were major shortcomings of the evaluation of sampled departments' SCM components relating to the invitation of quotations, the evaluation of the quotations and the processes of issuing orders to service providers for goods and services. In general, the PSC found that departmental policies complied with legislation and regulations. The shortcomings in procurement, unearthed in the evaluation related specifically to technical implementation of the policies, which require diligent application of specific anti-fraud initiatives, such as proper documenting of transactions, record-keeping and written deviation reports. Record-keeping of this nature could also assist in alleviating persistent qualified audit reports of government departments.