Achievements . A 95% implementation of Performance Management Development System was achieved. . A 100% of planned and funded training facilitated as part of workplace skills plan. . 100% employee related cases processed within prescribed timeframes. . In terms of staff demographics representivity, that of : gender, race and people with disabilities, the following was highlighted: o 54% women; 90% blacks and 1.4% people with disabilities. For 2009/10, the department will approach the associations of people with disabilities to market opportunities. . 2 quarterly reports published and the draft annual tourism report developed.