b) Welfare Services - the targets include improving welfare service delivery by developing, piloting and implementing norms and standards for delivering social welfare services by 2009/10. The Department plans to reduce substance abuse by developing regulations of the Prevention of and Treatment for Substance Abuse Act, No 70 of 2008 by 2010/11, transform services to older people by developing service delivery guidelines by 2010/11, protect and promote the rights of people with disabilities by facilitating and developing policies and strategies on disability by 2011/12, and empower families by developing an integrated plan for implementing the family policy in 2009/10. It also aims to protect people affected by violence and crime by developing a shelter strategy and victim empowerment policy in 2009/10. It will improve the protection and care of children by facilitating the implementation of the Children's Act, No. 38 of 2005 by developing policies and strategies aimed at promoting children's rights.