(1) What was the accumulated total backlog of (a) unprocessed and (b) unfinalised Road Accident Fund (RAF) claims in the (i) 2000-01, (ii) 2001-02, (iii) 2002-03, (iv) 2003-04, (v) 2004-05, (vi) 2005-06, (vii) 2006-07, (viii) 2007-08, (ix) 2008-09, (x) 2009-10, (xi) 2010-11, (xii) 2011-12 and (xiii) 2012-13 financial years; (2) whether there are any backlogs of (a) unprocessed and (b) unfinalised RAF claims currently; if so, (i) what steps has she taken to address these backlogs and (ii) by what date does she expect the backlogs to be eliminated?