(1) Whether there have been any (a) electricity cuts and (b) water shortages within the Rustenburg Municipality; if not, what is the position in this regard; if so, (i) when and (ii) for what reasons in each case; (2) whether his department has taken any steps to inform the residents of the Rustenburg Municipality regarding service delivery challenges; if not, why not; if so, what steps; (3) (a) whom should the public call in respect of enquiries and (b) to whom should the complaints be directed?