(1) Whether his department has any vacant positions; if not, what is the position in this regard; if so, (a) how many positions are vacant, (b) what are the designations of these vacant positions, (c) for how long have these positions been vacant, (d) what are the reasons for the delay in having these positions filled and (e) what was the staff turnover in his department in the 2011-12 financial year; (2) whether he has put any measures in place to deal with the (a) current staff shortages and (b) lack of skills within his department; if not, why not; if so, what are the relevant details?