(1) Whether any municipalities have experienced service delivery protests in the 2011-12 financial year; if not, what is the position in this regard; if so, (a) which municipalities, (b) what were the reasons for the protests, (c) which organisations organised these protests and (d) what plans have those municipalities put in place to address such poor service delivery; (2) whether any municipalities have experienced any boycotts against the rates as a result of the poor or non-service delivery in the 2011-12 financial year; if not, what is the position in this regard; if so, (a) what amount is outstanding to each municipality in this regard, (b) what percentage of each municipality’s annual budget income do the outstanding amounts represent and (c) what plans have such municipalities put in place to rectify the situation; (3) whether such municipalities have failed to render all or one of the basic services, like electricity, water, refuse removal and sewage treatment; if not, what is the position in this regard; if so, what are the relevant details?