(1) Whether her department has manuals in place detailing standard operating procedures for all forms of applications that require processing and adjudication; if not, why not; if so, (2) whether these manuals are in place at each office at which processing and adjudication takes place; if not, why not; if so, what are the relevant details; (3) whether these manuals are regularly updated to incorporate changes in policy and legislation; if not, why not; if so, what are the relevant details; (4) whether any project-specific manuals are in place; if not, (a) why not, (b) when will such standard operating procedures be in place and (c) how training of officials dealing with these processing and adjudication is achieved in the absence of these procedures?