(1) (a) When will the claim that a certain person (name and details furnished) instituted against the Road Accident Fund (RAF) in connection with a motor vehicle accident on 8 June 2008 be finalised, (b) why did the industrial psychologist assigned by the RAF to evaluate him take eight months before visiting him and (c) why has the report by this industrial psychologist still not been completed and submitted to the RAF more than a year after his visit; (2) whether he or his department have put any measures in place that enable them to take action against persons who are retarding the processing of claims against the RAF; if not, what measures are in place to facilitate the prompt finalisation of claims; if so, what are the relevant details?