(1) Whether the telephone lines of her department in the Eastern Cape have been disconnected; if not, what is the position in this regard; if so, why; (2) whether the (a) postal and (b) post box service accounts have been paid up to date; if not, what is the position in this regard; if so, what are the relevant details; (3) whether her department has identified any measures to address the issues of non-payment; if not, why not; if so, (a) what were the reasons for the non-payment, (b) when will these services be restored and (c) what are the further relevant details; (4) whether any additional costs have been incurred as a result of the non-payment of services; if not, what is the position in this regard; if so, what were the additional costs?