(1) How many applications for social grants in the various categories has her department received in each province (a) in the (i) 2009-10 and (ii) 2010-11 financial years and (b) during the period 1 April 2011 up to the latest specified date for which information is available; (2) whether any of the specified applications were refused on the first application; if so, how many (a) in each (i) category and (ii) province, (b) appeals were received in each (i) category and (ii) province and (c) of these appeals were unsuccessful in each (i) category and (ii) province; (3) whether (a) the SA Social Security Association or (b) her department is providing any assistance to unsuccessful applicants to appeal against the decision to refuse their grant applications; if not, why not, in each case; if so, what are the relevant details in each case?