With reference to the notice dated 20 April 2017 from the Mayor of the Rustenburg Local Municipality to residents indicating that all testing and licensing office capturing systems, including eye tests, are off-line, (a) why were the systems off-line, (b) until when will services not be rendered, (c) how are members of the public being accommodated whilst the specified services are not in operation, (d) what are affected staff being occupied with and (e) what are the causes and reasons in the delay to resolve this issue?