South African Maritime Safety Authority (SAMSA) Information Technology (IT) Department has formulated and put measures in place to ensure regular maintenance of Information Technology infrastructure and systems. The following are as follows
1. Infrastructure
2. Applications Systems
Systems generated reports are used to monitor performance and point to the nature or type of maintenance that will be required. As part of maintenance, there are also regular reviews with service providers to address issues prior to them escalating to problems.
The maintenance of the systems and the infrastructure has contributed significantly to avoiding down times and reducing systems and infrastructure performance inconveniences to very low levels which is critical to availability through high uptime.