(a) The total amount that has been loaded for payment on the RAF’s system in respect of amounts ordered by the courts owed to Road Accident Fund (RAF) claimants is R4, 932, 849, 274 as at 17 November 2017, (b) the reason for the delays in paying the claimants is due to the RAF’s cash shortfall which is as a result of the mismatch between the funding received by the RAF via the RAF Fuel Levy and the payments the RAF is required to make in terms of the Road Accident Fund Act, No. 56 of 1996, (c) the RAF targets a maximum of 180 days from the date of requesting payment on the system until date of payment of the court order, and (d) the RAF periodically sends out stakeholder letters to advise stakeholders of the RAF’s cash position and has also created a dedicated e-mail query facility for claimants to follow-up on the status of outstanding payments.