Hon Speaker, the current billing system failed us in the City of Johannesburg Metropolitan Municipality, and other municipalities around South Africa are yet again evidence of the failure of the cadre system of employment.
This results in incompetent and unskilled people being placed in positions of great responsibility without the necessary skills base required to carry out their job functions.
In Gauteng over 40 000 residents recently had their electricity cut off due to administrative billing errors on the part of municipalities, and without any fault on the part of the residents. This is an administrative failure of the highest order and undermines our entire local government system.
Our citizens are quite entitled to receive service delivery excellence from local government because at the end of the day the citizens are the ones who foot the bill. I thank you.