The high cost of calls amongst other factors has been attributed to the high interconnection rates that operators charge to terminate calls on mobile and fixed line networks. Government has over the years made several attempts to liberalise the ICT market by introducing the Second National Operator, Neotel, another mobile operator, Virgin (other than Cell C, MTN, 8ta and Vodacom) and number portability. Furthermore, the problem with high communication costs is that they act as a tax on businesses, especially, small, medium and micro enterprises (SMMEs) and are an impediment to potential economic growth. Under such conditions the need to regulate the telecommunications industry is imperative if the country wants to attract investors and create 5 million jobs through the New Growth Path as an adopted government programme.