Hon House Chairperson, the ANC has noted the new office hours to be implemented by the 403 civic service front offices of the Department of Home Affairs as of 23 March 2015 to improve the accessibility of services for citizens. In line with Outcome 3 of the department, which relates to "services to citizens and other clients that are accessible and efficient", the department has resolved to extend the working hours, inclusive of Saturdays.
The new hours for the public will be 08:00 to 16:00, while for officials it will be from 07:30 to 16:30. For the officials, this will be attained with two shifts of eight hours and seven hours to ensure that these offices are open all the time to render services to our citizens. The officials working a seven-hour shift will also provide services on Saturdays from 08:30 to 12:30. I thank you.