1. The email address minister@dha.gov.za was discontinued on 15 December 2020 and citizens are required to send their queries to hacc@dha.gov.za. The Home Affairs Contact Centre (HACC) email is on the landing page of the DHA website.
2. The target turnaround time to respond to queries sent to hacc@dha.gov.za is 48 hours and the emails are currently managed by 10 officials.
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