(1) Whether he will investigate the delay of at least a year in the issuing of an identity document to a certain person (name and details furnished) despite the specified person having had permanent residency for the past six years; if not, why not; if so, what are the relevant details; (2) whether he has found that the delays in the issuing of identity documents at a certain Home Affairs branch (name furnished) is indicative of an ongoing problem at the specified branch; if not, what is the position in this regard; if so, what are the relevant details?