(1) Whether, with reference to the contract of VFS Global for the management of visa and permit applications, which will expire in December 2022, the bids for project manager and transaction advisor have been issued and awarded; if not, what is the position in this regard; if so, what are the remaining procurement steps and timelines that are in place in order to ensure a new public-private partnership service provider will take over from 1 January 2023;
(2) what is the reason for the lack of an alternative review process other than a formal appeal via VFS even if an application was rejected due to a mistake on the side of his department?