Whether, since her reply to a supplementary question on question 129 for oral reply on 8 March 2023, wherein she acknowledged, after having been alerted by a certain political party (name furnished) to the fact that very few telephone lines of the SA Social Security Agency (SASSA) are working in most provinces, that SASSA had some challenges and that systems needed to be fixed to avoid long queues, any action has been taken to improve the accessibility of SASSA; if not, why not; if so, what are the relevant details of the steps that have been taken in this regard?