Administration Section . The staff told members that they did not have problems with the condition of computers, except that they did not have enough of them. The only problems that they sometimes experienced were network related. . The challenge was that the manual system was still being used parallel to the computerised system. . Members were informed that the centralised nature of COIDA was creating a delay in the processing of applications. . Staff also complained about a shortage of copy machines. . There was a complaint about the lack of managerial support from Head Office.