The Committee Members took a walk-about at the centre whereby it interacted with staff and clients of different business units. The following challenges were identified: . The building in which the centre is housed is in a bad state and air- conditioning which had burst recently was not yet fixed and was still leaking and, in addition, there were health and safety concerns raised regarding the wiring. . Water and electricity was cut off at the labour office in Park Rynie, and the Department of Public Works has been informed of these defects but have not responded yet. The office has been without water for approximately two years. Members of the Committee were informed that the Park Rynie office is opened between 9 and 12. When working in Park Rynie, staff members have to use the ablution facilities in the nearby filling station. The building is in a bad state and is a health hazard. It was neglected after the municipality moved out. . The Inspectorate is not functioning as they should because of a shortage in cars (only two available for six inspectors). . Negligence regarding the handling of issues as forms keep getting lost.UIF compensation system is slow, taking almost two years to get a COIDA number. . COIDA applications are processed manually. . Staff complained about unrealistic targets for Public Employment Services. It is difficult to reach the targets because the employers are unwilling to use the services of DoL since it does not do reference checks. The unwillingness was reported to also arise as a result of DoL not using its own services, instead it advertise vacant posts in newspapers. . Labour Inspectors complained of lack of career-pathing.