The office established a local stakeholder forum with 20 members. The members of the forum comprised of the municipality, government departments, non-governmental organisations (NGO) and other organisations in the area. The purpose of the stakeholder forum is draw up service delivery programmes and to address issues that might hamper service delivery. With the help of the forum, DHA was able to identify areas that needed to be serviced. The forum also assisted DHA to mobilise the community and provide transport when it was needed. The forum was also able to identity venues and facilities where services could be rendered.