. There was a shortage of transport to conduct an outreach programme; . Programmes sometimes failed due to changes in leadership in the Mmabatho Regional office. This also affected projects; . The unavailability of an immigration head; . There was need to train immigration officers with regards to the current amendments of the Immigration and Refugees; . Illegal employment of foreigners; . Asylum seekers overstaying their validity permits, such as, the Section 22 permits and fraudulent extensions of these permits; . Aiding and abetting of illegal foreigners to acquire South African identity documents and harbouring of illegal foreigners; . Identify document tracking stickers were dispatched to offices but were not always received at the regional offices; and . Head Office was not responding on the enquiries.