4.1.3 The DCS and DPW's failure to address matters such as lowering sewer lines with the urgency they demand, points to a total disregard for the human dignity of both inmates detained and officials working in centres where water quality is compromised, there is poor ventilation and occupational health and safety standards are not met. While all maintenance matters should be addressed as soon as they arise, matters that can compromise the health and safety of officials and inmates should be treated as emergencies e.g. the lowering of sewer lines at Durban Westville and Ebongweni Correctional Centre.