Chair, in view of the fact that you said we need to be brief, I will summarise my response.
The Consumer Protection Act was passed in 2008 and will be enforced in October 2010. The Office of Consumer Protection, which is in the Department of Trade and Industry, has implemented different activities, such as awareness campaigns, media capacity-building, a return and refund campaign, and business visits to ensure that people understand the National Credit Act and the Consumer Protection Act.
The National Credit Regulator has promoted awareness through workshops, brochures and annual assessment of the effectiveness of awareness programmes. I think the hon member will understand that almost 2 000 workshops have been conducted around the country. I thank you.