Hon Speaker, I think hon C T Msimang's button was pressed in error, so we can take one more question.
Hon President, thank you very much for your response. Given the fact that so many complaints were lodged with your Office, and were received, does it not indicate that the departments against which many of these complaints were lodged are not living up to the adage of "government for the people by the people"? Does it not indicate that they, themselves, should set up hotlines to deal with some of these problems that have been brought to the attention of the President?
I say this, Mr President, because, while the Presidency has the role of monitoring and evaluation, it shouldn't become the switchboard of government, because government departments themselves need to ensure that they attend to complaints that people lodge. Thank you.